Frequently Asked Questions

We teach all ages starting at 6 months. Our programs are specifically designed for different age groups: Infant & Toddler (6 months - 2 years), Preschool (2 - 6 years), and School Age (6+ years).

Children have short attention spans and energy reserves. Our goal is to maximize the amount of information a child can benefit from without over tiring them. Short and focused with small skill sets at a time. Lots of repetition without them checking out. An overtired child will also start to get sloppy in their swim, reinforcing those mistakes. Holding a breath is new for children and takes energy they aren't used to using.

Children have very limited life experience. A week is a long time to a child with only a few of them in their life. By doing multiple days a week we can use what we did yesterday to improve on tomorrow. Growing each class and spending less time remembering what to do.

An infant/toddler is going through a lot of early childhood developmental struggles. Stranger Danger is big and completely normal. By always giving your child a new 'stranger' as an instructor it keeps them from building routines and relationships and can slow the expanding growth of their comfort zones. On our end, we know what we did last class with your child, so next lesson we can pick right back up where we left off. Passing a child around to different instructors makes it hard for our teachers to know exactly what your child is good at or struggling with.

We specialize in one-on-one private lessons. This individualized approach allows our instructors to focus completely on each student's unique needs, learning pace, and safety. The personalized attention ensures faster progress and better skill retention.

Every child needs a towel and bathing suit. We recommend infants and toddlers to have 2 towels. One to lie on after class and rest and the other to dry off with. Potty Trained swimmers just need a bathing suit, while children still using diapers or potty training are REQUIRED to wear a disposable swim diaper AND a reusable swim diaper underneath their bathing suit to prevent accidents in the water. Your child CAN NOT swim without these. Disposable swim diapers can be found at every major retailer and a reusable swim diaper is best found online. You are looking for elastic legs and waistbands.

The Survival Swimming Program (24 lessons) teaches essential self-rescue skills: floating, rolling to breathe, and swimming to safety. The Continuing Education Program (12 lessons) is for students who have completed survival training and focuses on refining stroke technique and building endurance.

Our standard Survival Swimming Program is 24 lessons (approximately 8-12 weeks). Every child progresses at their own pace. Some may need additional lessons to master all skills, while others may progress faster. We provide ongoing assessments and recommendations.

Absolutely! Many of our students start with a fear of water. Children aren't normally afraid of the water, as can be seen with bath time. More commonly it is a new activity and the unknown. Our certified instructors are trained to work with fearful children using gentle, progressive techniques. We build confidence gradually while teaching essential survival skills. Water fear is common and very manageable with proper instruction.

There are many reasons a child will cry and be unhappy at swimming lessons and this is to be expected and the norm. It is their way of communicating discomfort. The older the children get the quicker it goes away, and children can start to enjoy themselves and participate but this also ties into the personality of the child. Separation Anxiety - mom/dad hand over the child but are still in view Stranger/Danger - we are all brand new people to them Sensory Issues - going from dry/warm to wet/cold (pools are 80-84 degrees) Control Issues - they are not in charge of the lesson or getting what they want Getting their face wet - no child enjoys this New experiences - children like to be in comfortable and in known surroundings, doing new things break this mold and force them into the unknown and stretch their comfort zone.

Safety is our top priority. All our instructors go through 125 hours of rigorous training by a K.I.S.S. master instructor and maintain constant hands-on supervision. We use proper safety equipment, follow strict safety protocols, and maintain a 1:1 instructor-to-student ratio. Each lesson is carefully structured to build skills progressively while prioritizing student safety.

Children get sick, it comes with the job. Please cancel any classes you know you won't make ahead of time. You have complete control over your calendar outside of 24 hours. Our parents are always looking for classes, so the earlier you remove ones you can't use the quicker someone else may find a usable class. Please be responsible about this and stay proactive so other families can use classes you know you won't be able to use. If a child gets sick at the last minute as they tend to do, please contact your instructor as soon as possible so they can remove it for you. Remember, not showing up for a class will count as a missed lesson and you will be charged.

We require 24-hour notice for cancellations. Lessons cancelled with proper notice can be rescheduled based on availability. Same-day cancellations may be subject to full charges unless due to emergency or illness. This policy helps us maintain consistent scheduling for all students.

Yes! We offer lessons year-round at our indoor, climate-controlled pool locations. This ensures consistent skill development and maintenance of water safety abilities regardless of the season. Year-round availability also means you can start lessons whenever it's convenient for your family.

We have four convenient locations: Twinsburg, Mayfield, Brooklyn, and Independence. Choose the location that is most convenient for your schedule. All locations offer the same high-quality instruction and follow identical curriculum and safety standards.

Parents are always welcome to watch lessons. There is seating nearby for every location. Please sit on the chairs or benches. Do not sit poolside, you are a distraction to your young child and they need to focus on the lesson and instructor and not the separation from mom/dad. While it is fantastic to cheer on your child, for young children dealing with new activities and new people their emotional control (if they have any!) is hanging by a thread. The sound of your voice can be a huge distraction and make a child more upset. Parents DO NOT get in the water for lessons for the same reason.

We focus specifically on survival swimming and water safety skills using the Infant Aquatics method. Unlike traditional swim schools that emphasize stroke technique, we teach children what to do if they unexpectedly fall into water - rolling to float, breathing, and swimming to safety. These survival skills provide the foundation for all future swimming development.

Parents must remain on the premises during lessons for safety and liability reasons. However, since lessons are brief (10 minutes), many parents use this time to relax in our waiting area. You'll be nearby if needed, but your child will work independently with the instructor.

Our pools are maintained at 78-84°F depending on the location and season. This temperature is warm enough to be comfortable for young children while cool enough to maintain alertness and muscle tone during lessons. Warmer water can make children sleepy and less responsive.

Do not feed your child for at least 2 hours before lessons. Swimming on a full stomach can cause discomfort and increase the risk of vomiting in the pool. The best foods are applesauce, bananas, and yogurt smoothies. These digest quickly and don't sit in the stomach. NO BREADS, these are sponges. NO PROTEINS or FRUITS WITH SKINS. These digest very slowly and are a mess to clean up. It is advised for young children to not eat for 30 minutes after lessons to avoid upset stomach and overfilling a belly.